Malmö Terminals
User insights for a more sustainable transport sector
Client: Malmö Municipality, Skånetrafiken
Our role: Data treatment and analysis, Community engagement, Place strategies
Location: Malmö, Sweden
Year: 2021
Status: Completed
Public transportation designed for people
The analysis conducted by arki_lab intends to build upon existing knowledge and research to support future redevelopment of the public transport infrastructure in Malmö. Malmö is one of Sweden’s fastest growing metropolitan centres, and a rapidly growing population presents opportunities and challenges for the public transportation infrastructure. The project illustrates the user’s perspective and experience, providing valuable insight for the future densification and transformation of a more sustainable transport sector.
Utilizing prior research, this project seeks to validate both qualitative and quantitative data collection from users. This has involved a series of methods including: collaboration with clients and with students, site analysis, observation and counting, arki_nopoly workshops, interviews, and surveys.
The report communicates findings on the core concerns of: accessibility, transit usability, and attractive urban landscape; as well as specific insights into the six terminals at question: Malmö Central, Värnhem, Södervärn, Gustav Adolfs Torg, Hyllie, Triangeln. For each terminal a sequence of graphs and diagrams help represent findings from a rigorous collection of user feedback, represented through quotes, site-specific comments and a suggestion box. Each terminal chapter concludes with a “next steps” section which contains specific recommendations for future processes and considerations based on the user’s feedback.
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